Privacy Policy

 

Privacy Policy

This Privacy Policy governs the manner in which Guru Computers collects, uses, maintains information collected from users (each, a “User”) of the www.gurucomputers.ca website (“Site”). This privacy policy applies to the Site and all services offered by Guru Computers.

Information We Collect:

We may collect identification information about Users whenever they interact with our Site. Users may be asked for, as appropriate, full name, email address, contact number and services. Also, this Contact us section includes “Your Message” where you can submit your queries regarding Macbook, laptop repairs

Web Browser Cookies:

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How We Use Collected Information:

When you contact us by phone or email to enquire about our services we collect information about you, including your name and contact details.

Guru Computers may collect and use Users personal information for the following purposes:

– To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
– To send periodic emails
We may use the email address to respond to their inquiries, questions, and/or other requests.

How We Protect Your Information:

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, and data stored on our Site.
It is usual for payment to be made in face to face transactions with the customer at the time of job completion and not via telephone or email. In the interests of preserving customer privacy, all customers’ financial details are erased from our systems once payment has been made by the customer
The only details of customers kept on data files are names and addresses and invoices itemises work done.

Sharing Your Personal Information:

We do not sell, trade, or rent Users personal identification information to others. Also, we do not share any of your information with any third party.
The information you provide will be held securely on our data base, accessible only to Guru Computers staff and used only for the purpose of delivering the service you request from us..
The Invoice will only state that the customer paid by card but no financial details are recorded or stored.

Changes To This Privacy Policy:

Guru Computers has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Privacy Contact Information

We welcome your questions or comments regarding this Notice. Please write to Us at Guru Computers, 8609-8611, 120th street, Scott Rd, Delta, BC V4C 6R4, Canada. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact +1 (604) 256-2193 or email us at gururepairlab@gmail.com.

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